They call themselves a resort and charge resort fees, but at best it was the equivalent of a 20 year old Holiday Inn (my apologies to Holiday Inn). The property was very dated, it looked like it had not been renovated for at least twenty years. The towels were thin and useless and even with that you were limited to one beach towel per day. Food at the restaurant was average except for the price. We paid $69 for breakfast which was only an order of french toast and an order of eggs. Wish we had stayed at the Marriott.
No noise construction been asualt by security guards
Pool was closed. I canceled reservations
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I like everything
Filthy hallways. Lazy cleaning staff. Dirty pathway to beach
Great location. Pool was under construction and not available. We didn’t find out about this until check-in.
Pool was under construction yet they charged a resort fee.
This place is the worst hotel in Florida
Pool was under construction..parking is far away and no valet service so you have to drop your bags off then prk and walk all the way back...most restaurants are under construction in hotel. Beach was a mess with orange cones and seaweed washed ashore.
This was my first time visiting the area and the hotel. The receptionists were so friendly and knowlageble. I loved the beach, the easyeasy access to get to the beach, right there. I will definetely come back and stay longer.
The hotel is currently under renovations so the pool was unavailable. However, we knew that when we booked so it wasn’t a big deal. The beachside is very nice and quiet. It is an older hotel compared to the others around but still very nice. The staff were all friendly. My daughter and I enjoyed the spa in the hotel. I was disappointed they didn’t have a coffee pot in the room but they have a nice coffee shop near the lobby. It is a good place to stay with a family. We would return to the hotel if we visit the area again.
This was a good hotel but I wasn't informed prior to arrival that the pool was under construction without any other alternative. It was a little sad because I was looking forward to relaxing in the pool for my 30th Birthday.
Shower in the room was not available
Property was very dirty
First of all, the hotel room and the hotel's pictures are definitely not as advertised. They placed us in the room that saw a very dark concrete floor. Even though our shower didn't work on the first night, we had to stay in the room. They took the resort service fee from me twice. Moreover, both the pools were closed and they did not have access to the beach. Resorts pool and beach, which we absolutely cannot use. Parking was on a busy street across the hotel. It was quite difficult to reach the car and carry the luggage to the car.
Newport Beachside Hotel & Resort places you next to Sunny Isles Beach Beach and within a 10-minute walk of Gilbert Samson Oceanfront Park. This 339-room, 4-star resort has a restaurant along with conveniences like a full-service spa and a 24-hour gym.
Enjoy a bite to eat at Kitchen 305, the resort's onsite restaurant. You can sip a beverage at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:00 AM to 11:00 AM.
LCD TVs come with satellite channels and pay movies. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. MP3 docks, sofa beds, and refrigerators are other standard amenities. Housekeeping is available on request.
Guests staying at Newport Beachside Hotel & Resort enjoy access to a full-service spa, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 25 per night. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this beach resort include a conference center, a terrace, and laundry facilities.
They call themselves a resort and charge resort fees, but at best it was the equivalent of a 20 year old Holiday Inn (my apologies to Holiday Inn). The property was very dated, it looked like it had not been renovated for at least twenty years. The towels were thin and useless and even with that you were limited to one beach towel per day. Food at the restaurant was average except for the price. We paid $69 for breakfast which was only an order of french toast and an order of eggs. Wish we had stayed at the Marriott.
No noise construction been asualt by security guards
Pool was closed. I canceled reservations
Dear Kelby, Thank you for your honest evaluation. We regret your disappointment with the ongoing renovations of the pool and that you could not stay with us. Please know, information about our amenities is posted on our websites so guests can have this information before booking with us. We apologize if this was not adequately communicated to you, and we will share your comments appropriately. We hope you will consider a return visit to experience our renewed and refreshed pool firsthand when our improvements have been completed. We would love to have a re-do the next time you visit the area.Newport Beachside Resort Team
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Dear Luz, Thank you for taking the time to share about your stay. We regret any inconvenience you had ,and we appreciate your feedback. We hope to have another chance to welcome you on a future visit.Newport Beachside Resort Team
I like everything
Dear Amanuel, Thank you for the perfect rating. We are glad you had a wonderful time at Newport Beachside Hotel & Resort. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Newport Beachside Resort Team
Filthy hallways. Lazy cleaning staff. Dirty pathway to beach
Dear Suzanne, We want to thank you for your stay and for taking the time to post your review. We sincerely apologize for the housekeeping issues you encountered. We take our guest’s feedback seriously, and the appropriate action will be used to ensure this does not happen again. We hope this unfortunate situation will not prevent you from staying with us in the future; we would welcome another opportunity to make your stay exceptional.Newport Beachside Resort Team
Dear Luis,Thank you so much for the perfect rating of your time at Newport Beachside Hotel & Resort. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area.Newport Beachside Resort Team
Dear Wylie, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Newport Beachside Hotel & Resort, and we look forward to welcoming you back soon.Newport Beachside Resort Team
Great location. Pool was under construction and not available. We didn’t find out about this until check-in.
Dear Michael, Thank you for choosing Newport Beachside Hotel & Resort during your visit. We appreciate you sharing how much you enjoyed your time with us and our great location. However, we regret your disappointment with the ongoing renovations of the pool on our property. Please know, information about our amenities is posted on our websites so guests can have this information before booking with us. We apologize if this was not adequately communicated to you, and we will share your comments appropriately. We hope to host you again at any time your travels bring you this way.Newport Beachside Resort Team
Pool was under construction yet they charged a resort fee.
Dear Mark, Thank you for being our guest. We regret not meeting all of your expectations and any inconvenience caused to you. Although our pool deck and pool bar are temporarily unavailable, there will be pathways to access the beach. We appreciate your feedback and hope you will consider giving us another chance in the future so we can provide you with the perfect stay you deserve.Newport Beachside Resort Team
Dear Jonathan,We apologize for any inconvenience you experienced with the towel policy. We will review this with our team to ensure that it aligns with our guests' needs and expectations. Thank you for bringing your concerns to our attention. We value your feedback and will use it to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying stay.Best Regards,Newport Beachside Resort Team