Clean beds, great shower head pressure. Convenient location to o'hare
Easy transport to and from ORD
They don’t alolow overnight parking and long term parking unless you book directly through them
The lobby is really nicely updated. Walking in, my first impression was great. The ‘contactless check in’ was very easy and fast took 5 min to get my rooms’ keys. One elevator works. Our room was 4/5 clean. There’s no microwave in the room (we had to go down to their lobby store to heat up food for the kids) and there isn’t a fridge in the room either (something I missed when I booked it). The bed is so hard and uncomfortable. The pool is a great size for multiple families but the pool area needs lots of cleaning. I saw hair in the drains, water stains all around, missing tiles on the ceiling, the floor was slippery as if it was slimy and needed to be washed (so wear sandals at all times). The work out room was great and clean. And the staff was nice and helpful. The bar and restaurant was also great no complaints food was good there. Parking was easy but they charge $15 to park.
Can’t believe this is a Marriott property! So dirty! Water leaks on scrollings everywhere! Crumbling and sooo dirty!
Wish there was a clock in room. Our room must not have been used regularly, no Kleenex, and things were as if not used a lot
Close to the airport. Convenient
Convenience and price are the advantages. Not a great place if you are interested in amenities and cleanliness
Everything good
The shuttle driver was very rude,and drop me off the wrong terminal,though I asked twice if it is the right one.
Old and out dated. Only one elevator worked. The little snack shop had a few old stale muffins for purchase. No one ever refilled the coffee after 9am. Nothing to walk to in the area for food or entertainment. Restaurant had limited hours and options
Pleasant and helpful staff.
The pick up & drop off at airport were good. The room was clean. The beds were comfortable. The food at the restaurant was good.
No matter what city or state I stay in this hotel is my go to. Clean and safe
Very easy taxi ride to airport even after the shuttle service stopped due to a very late flight.
Located in O'Hare, Four Points by Sheraton Chicago O'Hare Airport is within a few miles (5 km) of popular sights such as Parkway Bank Park Entertainment District and Donald E. Stephens Convention Center. This 295-room, 3-star hotel has an indoor pool along with free in-room WiFi and a free airport shuttle.
Enjoy a bite to eat at the hotel's family restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. Start weekdays with buffet breakfast, available for a fee from 7:00 AM to 10:00 AM.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Coffee makers, phones, and ironing boards are other standard amenities. Housekeeping is available on request.
At Four Points by Sheraton Chicago O'Hare Airport, guests enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, self parking is USD 15 per day, or you can take advantage of the free airport shuttle at scheduled times. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include a conference center, a 24-hour business center, and a computer station.
Clean beds, great shower head pressure. Convenient location to o'hare
Easy transport to and from ORD
They don’t alolow overnight parking and long term parking unless you book directly through them
The lobby is really nicely updated. Walking in, my first impression was great. The ‘contactless check in’ was very easy and fast took 5 min to get my rooms’ keys. One elevator works. Our room was 4/5 clean. There’s no microwave in the room (we had to go down to their lobby store to heat up food for the kids) and there isn’t a fridge in the room either (something I missed when I booked it). The bed is so hard and uncomfortable. The pool is a great size for multiple families but the pool area needs lots of cleaning. I saw hair in the drains, water stains all around, missing tiles on the ceiling, the floor was slippery as if it was slimy and needed to be washed (so wear sandals at all times). The work out room was great and clean. And the staff was nice and helpful. The bar and restaurant was also great no complaints food was good there. Parking was easy but they charge $15 to park.
Can’t believe this is a Marriott property! So dirty! Water leaks on scrollings everywhere! Crumbling and sooo dirty!
We sincerely apologize for not meeting your expectations and want to assure you that this is not the norm. We are working diligently to update the property and hope you will give us another chance to make it up to you.
Wish there was a clock in room. Our room must not have been used regularly, no Kleenex, and things were as if not used a lot
We appreciate your feedback. Thank you for staying with us!
Close to the airport. Convenient
We sincerely apologize for not meeting your expectations and want to assure you that this is not the norm. We are working diligently to update the property and hope you will give us another chance to make it up to you.